| Q: |
My order never arrived. |
| A: |
HAVE YOU TRACKED YOUR ORDER? IF YOU HAVE AND STILL NEED ASSISTANCE CALL US TOLL FREE AT
1-888-285-3900 |
| Q: |
Items are missing from my shipment. |
| A: |
IF AN ITEM IS MISSING , PLEASE CALL TOLL FREE 1-888-285-3900 (9-5 PM, M-F, EASTERN TIME). AN OPERATOR WILL HELP YOU. |
| Q: |
What are my payment choices? |
| A: |
We accept Visa, Master Card, American Express, Discover, Diner's Club. Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order. |
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| Q: |
How do i return a product.? |
| A: |
PLEASE MAIL YOUR PRODUCT TO: NGC SPORTS 60 CHURCH STREET, YALESVILLE, CT. 06492. PLEASE SEND THE CLUB VIA UPS GROUND WHICH AUTOMATICALLY INSURES THE PRODUCT FOR $100 AND ALLOWS YOU IMMEDIATE TRACKING OF THE PACKAGE'S DELIVERY STATUS. INCLUDE A COPY OF YOUR INVOICE AND YOUR FULL NAME AND ADDRESS. |
| Q: |
I received the wrong product. |
| A: |
IF YOU HAVE RECEIVED THE WRONG PRODUCT, PLEASE CALL TOLL FREE 888-285-3900 (9-5 PM, M-F, EASTERN TIME). AN OPERATOR WILL HELP YOU. |
| Q: |
What is NGC return policy? |
| A: |
UNDAMAGED MERCHANDISE MAY BE RETURNED WITHIN 30 DAYS FROM RECEIPT FOR A PROMPT REFUND. PLEASE INCLUDE YOUR SHIPPING LABEL IF RETURNING. THIS WILL SPEED UP PROCESSING YOUR REFUND. WE CANNOT ACCEPT FOR REFUND ANY PRODUCTS THAT HAVE BEEN DAMAGED. GRASS STAINS OR DIRT IN CLUB GROOVES ARE ACCEPTABLE. REFUNDS DO NOT INCLUDE POSTAGE, HANDLING AND INSURANCE CHARGES. PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE RETURN TO
NGC WORLDWIDE INC.
400 RETURNS ROAD
WALLINGFORD, CT 06494
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For additional information about package delivery, including information not listed here, please contact us. (International customers only)
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